Setup

Handling multi-rate taxes in packages

Where do I find it? Setup > Packages What does it mean?Tax rates are configured at the product level to ensure compliance with...

Understanding and managing partner packages

VideoWhere do I find it? Setup > Packages What does it mean?The partner package feature allows you to significantly expand your...

How to create custom data fields

Video Where do I find it?Setup > Products & Services > Products > Edit > Customer data What does it mean?In this article, we'll...

The products page: Your complete guide to managing tours

Video Where do I find it?Products What does it mean?Welcome to the Products Page, your central hub for managing and understand...

Setting up VAT Rates, products, and price plans for Greek fiscal compliance

Where do I find it?Setup > Products & Services > Products / PricesWhat does it mean?Navigating VAT regulations can be complex, ...

How to set up booking fees

Video Where do I find it?Setup > Booking fees What does it mean?Booking fees are a standard part of many online tran...

How to do the mapping between TourCMS and Palisis

Video Where do I find it?Setup > Mapping What does it mean?In this article, we'll explain step by step all the actions you have...

Tour Exporter from Palisis to TourCMS

VideoWhere do I find it?Setup > Products & Services > Edit a Product > TourCMS > Distribution What does it mean?Thanks to this ...

How to setup your Products & Services

Where do I find it?Setup > Products & Services What does it mean?Welcome to our support guide on setting up your products and s...

How to use the "Calendar"

Where do I find it?Operations > Calendar What does it mean?The Calendar view is a powerful alternative to the ‘Next Departures’...

How to set up the Norwegian Cash Register Fiscal Standard

IntroductionThe Norwegian Cash Register Fiscal Standard or Blackbox is a service provided by Palisis in cooperation with an ext...

How to setup the internal booking notes

VideoWhere do I find it?Setup > Products & Services > Products > Edit a Product > Customer data What does it mean?In this artic...

How Palisis updates the capacity in TourCMS

Where do I find it?Setup > Products & Services > Products What does it mean?In this article you will learn how the TourCMS capa...

How to add pick-up points exceptions

Where do I find it?Setup > Products & Services > Calendar > Edit timetable What does it mean?In this article we explain how to ...

How to set a pickup point with a blackout period

Where do I find it?Setup > Products & Services > Pick-Ups What does it mean?If your operation line runs with a pick-up route wh...

How to configure "Customer Data"

Video Where do I find it?Setup > Products & Services > Products > Edit > Customer data tabWhat does it mean?When making a booki...

TourCMS upstream integration

What does it mean?Let’s start with a bit of background on the integration between Palisis and TourCMS. The most common and well...

How to send redemptions to TourCMS via upstream

Where do I find it?Setup > Product & Services > Product > Edit a Product What does it mean?Let's start talking about TourCMS up...

How Palisis creates/updates departures and prices in TourCMS

Video Where can I find it?Setup > Products & Services > Products > Edit What does it mean?In this article, you'll discover how ...

How to set up "Pick-Up Routes"

Video Where do I find it?Setup > Products & Services > Pick-Ups What does it mean?If you offer a pick-up service to your custom...

How to set up "Products"

Video Where do I find it?Setup > Products & Services > Products What does it mean?This feature is the first step to displaying...

How to set up "Routes"

ℹ️ Discover our new feature, AI Translation. Check out the details in this support article to learn more! Video Where do I fi...

How to set up the "Calendar" for your Products & Services

Video Where do I find it?Setup > Products & Services > Calendar What does it mean?The Calendar is the core engine of your Pali...

How to set up "Merchandise"

ℹ️ Discover our new feature, AI Translation. Check out the details in this support article to learn more! Video Where do I fin...

How to create "Packages"