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Boxoffice
How to process a refund from the BoxOffice
Where do I find it? BoxOffice > Bookings > Booking detail view What does it mean? In this article, we explain how to process a refund throu...
How to activate the Boxoffice
Where do I find it? Sidebar menu What does it mean? The Boxoffice is Palisis' booking engine, allowing you to sell your products directly or ...
How to edit a reservation
Where do I find it? Operations > Tickets & Bookings > Booking edit > Edit Reservation or BoxOffice > Bookings > Booking edit > Edit reserv...
How to issue a reservation
Where do I find it? Boxoffice What does it mean? The reservation feature provides you with the ability to create unpaid reservations that d...
How to enable the “Decide later” option in BoxOffice
Where do I find it? You can find the various options by going to Account > Sales Configuration > Boxoffice Calendar Setup What does it mea...
How to cancel a reservation
You will find the “Cancel reservation” button within the booking details view which is accessible by going to Operations > Search tickets, Cas...
How to confirm a reservation
What does it mean? The reservation feature provides you with the ability to create unpaid reservations that deduct the according capacity from...
How to take payments with the Adyen POS in your BoxOffice
What does it mean? Palisis offers customers the possibility to process credit card payments with a portable Adyen device on the Boxoffice, eit...
How to issue manual bookings
Where do I find it? At the bottom left of the backoffice screen, you will find the link to the Boxoffice. What does it mean? We are going t...
How to set up Online shop and Boxoffice tickets/vouchers
What does it mean? The online shop and boxoffice voucher is a printable PDF document that gets generated whenever a ticket has been bought eit...