Where do I find it?
You can find the various options by going to Account > Sales Configuration > Boxoffice Calendar Setup
What does it mean?
This feature lets customers book a single Box Office product without selecting a specific date. They can then redeem their voucher or check-in (for direct sale tickets) whenever they choose. Please note, this functionality isn't available for packages.
What should I do?
First of all, you should activate the option “Boxoffice Calendar Setup”:
Then, you can select the preferred date and time option for each product, keeping in mind that:
| Date time option | Behaviour |
| Date and time selection or none | Your customer has the possibility to select a date and time (or date only) or to not select any date/time (“Decide Later”). |
| Date only selection (no time) or none | |
| No date selection | The Boxoffice calendar is not shown and the customer has no possibility to decide a date and time. |
Let’s see how it works with two examples. In the first one, we will select the "date and time selection or none" option for one of our products. As a result, the Box Office calendar will display the “Decide later” button.
In our second example, we will select the "no date selection" option for the same product, which results in a booking process without the calendar.
In the end, in both cases, the bookings do not have any selected event date, allowing the passenger to check in at any time in the future, or a date and time can be assigned to the tickets in the Palisis back office.
Thanks for reading! Please, visit our article to learn how to re-schedule a booking to a new event in the back office.