Box Office
How to process a refund from the Box Office
Where do I find it?Box Office > Bookings > Booking detail view What does it mean?In this article, we explain how to process a r...
How to activate the Box Office
Where do I find it?Sidebar menuWhat does it mean?The Box Office is Palisis' booking engine, allowing you to sell your products ...
How to edit a reservation
Video Where do I find it?In the Backoffice, in Operations > Tickets & Bookings > Booking details page > Edit reservation In the...
How to issue a reservation
Where do I find it?Boxoffice What does it mean?The reservation feature provides you with the ability to create unpaid reservati...
How to enable the “Decide later” option in Box Office
Where do I find it?You can find the various options by going to Account > Sales Configuration > Boxoffice Calendar Setup What d...
How to take payments with the Adyen POS in your Box Office
What does it mean?Palisis offers customers the possibility to process credit card payments with a portable Adyen device on the ...
How to issue manual bookings
Where do I find it?At the bottom left of the backoffice screen, you will find the link to the Boxoffice. What does it mean?We a...
How to set up Online shop and Box Office tickets/vouchers
What does it mean?The online shop and boxoffice voucher is a printable PDF document that gets generated whenever a ticket has b...
How to use the Box office
Where do I find it?In case you also have access to the Backoffice, you will be able to enter the Box Office by clicking on the ...