Operations
How to search for tickets and bookings
VideoHere, we guide you through the booking search process: Where do I find it?Operations > Tickets & Bookings What does it mea...
Recommendations for maintaining calendars/timetables and prices validity dates
Where do I find it?Setup > Products & Services > Calendar What should I do?When creating a timetable or a 'Price' for a route, ...
How to redeem a no-show voucher?
Where do I find it?Operations > Tickets & Bookings > Booking screen What does it mean?This article aims to explain the 'No-show...
How to redeem a voucher on the backoffice
Where do I find it?Operations > Tickets & Bookings > Booking screen What does it mean?This article aims to explain how to rede...
How to customise the Booking detail view
Where can I find it?Operations > Tickets & Bookings > Click on one booking What does it mean?With the new design, you can custo...
How to customise the Manifest
Where can I find it?You can find the Manifest by going to Operations > Calendar > Click on one event Alternatively, navigate to...
How to customise the Bookings screen
Video Where can I find it?Operations > Tickets & Bookings What does it mean?With the new design, you can customise the booking ...
How to use "Next Departures" or "Prebookings"
Video Where do I find it?Operations > Next Departures What does it mean?This feature allows you to check the degree of capacity...