How to close sales for a specific departure

Video

Where do I find it?

Account > Capacity Templates

What does it mean?

Occasionally, you may need to stop sales for a specific product departure. This could be due to a sudden change in availability or the departure being fully booked through other channels. By creating a dedicated "Stop Sales" capacity template with zero available seats, you can quickly and efficiently close sales for any departure. This ensures no new bookings can be made, preventing overselling and providing a clear way to manage your inventory.

You can also edit the capacity template on the fly for a specific departure if you need to reduce, extend, or fully close its inventory. For more details, please visit this article.

What should I do?

To set up the "Stop Sales" capacity template, please follow these steps:

Navigate to Account > Capacity templates.
Add a new template using the button.
Name it “Stop Sales” and assign 0 capacity to all seat categories within this new template.
Once the template is saved, go to Operations > Next departures.
Select the specific departure you wish to close.
From the dropdown menu, select the "Stop Sales" template and save the changes.