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How to use the Booking Simple mode

Blanca Castillo
Blanca Castillo
  • Updated

Video

 

 

Where do I find it?

Operations > Tickets & Bookings > Booking

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What does it mean?

The booking Simple Mode is a streamlined view that makes finding and managing booking details easier. Instead of navigating through multiple sections, you get a clear, structured layout with all key information in one place - passenger details, event dates, pricing, payments, and more. This mode helps you work faster and more efficiently, making booking management a breeze!

 

What should I do?

To enable the Booking Simple View, go to Operations > Tickets & Bookings, search for a booking, and select it. Then, toggle on "Simple Mode."

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The Simple Mode view offers the exact booking details but in a more structured, easy-to-read format, allowing you to find the information you need quickly.

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Booking Details Overview

In this section, you'll find:

  • The route image, product name, and pricing details
  • The number of passengers included in the booking
  • The event date and time
  • A detailed price breakdown for each ticket

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Payments

Further down, the Payments section clearly records all payments and refunds.

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Audit

Below that, the Audit section lists all actions taken on the booking chronologically.

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Key Booking Information

At the top right, you can view:

  • The total booking price
  • The sale date
  • The sales channel

Below this, you'll find quick action links to download or resend PDF tickets. If there are any passenger comments or booking notes, they will also be displayed here.

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Ticket Management

Clicking on the booking opens a visual display, where you can see:

  • The passenger’s name
  • The ticket name and ID
  • The customer details
  • The event date and the remaining days until the event

You can also check-in or disable the ticket on the right side if needed.

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Customer Data

Under the Customer Data tab, you’ll find all the details the customer provides.

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If you need to make any updates, click the 'Edit' button, make your changes, and then click 'Save' to apply them.

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This streamlined view makes booking management easier, saving time and keeping everything organised!