Where do I find it?
Account > Templates > Email Templates > Reservation
What does it mean?
It's possible to confirm a reservation online and process the payment through a payment link available on the reservation email template sent to the end customer at the moment of the reservation.
For that, it's needed to slightly change the Reservation email template, we'll show you how to do it in the next section.
Please note that the payment link only permits full payment for the reservation.
What should I do?
You need to add this piece of code:
#if( {{RESERVATION_CONFIRMATION_LINK}} )
<!-- This part will be visible only if RESERVATION_CONFIRMATION_LINK is not null -->
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<div style="font-family:helvetica;font-size:15px;line-height:1;text-align:left;color:#173557;"> Pay your reservation now - . <a style="color:#005693" href="{{RESERVATION_CONFIRMATION_LINK}}">{{RESERVATION_CONFIRMATION_LINK}}</a></div>
</td>
</tr> #end
here:
Please, note that you can paste it just after this piece of code:
<div style="font-family:helvetica;font-size:15px;line-height:1;text-align:left;color:#173557;"> Thank you for reserving your ticket(s) for the <b>{{OWNER_NAME}}</b>. </div>
And then, the customer will receive an email template similar to this one with a payment link available to confirm the reservation:
- Here you have the full template you can copy and paste in the 'Text body':
<div style="">
<!--[if mso | IE]>
<table
align="center" border="0" cellpadding="0" cellspacing="0" class="" style="width:600px;" width="600"
>
<tr>
<td style="line-height:0px;font-size:0px;mso-line-height-rule:exactly;">
<![endif]-->
<div style="Margin:0px auto;max-width:600px;">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;">
<tbody>
<tr>
<td style="direction:ltr;font-size:0px;padding:20px 0;text-align:center;vertical-align:top;">
<!--[if mso | IE]>
<table role="presentation" border="0" cellpadding="0" cellspacing="0">
<tr>
<td
class="" style="vertical-align:top;width:600px;"
>
<![endif]-->
<div class="mj-column-per-100 outlook-group-fix" style="font-size:13px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%">
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<div style="font-family:helvetica;font-size:20px;line-height:1;text-align:left;color:#173557;"> Your Reservation </div>
</td>
</tr>
<tr>
<td style="font-size:0px;padding:10px 25px;word-break:break-word;">
<p style="border-top:solid 4px #173557;font-size:1;margin:0px auto;width:100%;"> </p>
<!--[if mso | IE]>
<table
align="center" border="0" cellpadding="0" cellspacing="0" style="border-top:solid 4px #173557;font-size:1;margin:0px auto;width:550px;" role="presentation" width="550px"
>
<tr>
<td style="height:0;line-height:0;">
</td>
</tr>
</table>
<![endif]-->
</td>
</tr>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<div style="font-family:helvetica;font-size:15px;line-height:1;text-align:left;color:#173557;"> Dear Sir/Madam, </div>
</td>
</tr>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<div style="font-family:helvetica;font-size:15px;line-height:1;text-align:left;color:#173557;"> Thank you for reserving your ticket(s) for the <b>{{OWNER_NAME}}</b>. </div>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<div style="font-family:helvetica;font-size:15px;line-height:1;text-align:left;color:#173557;"> Pay your reservation now - . <a style="color:#005693" href="{{RESERVATION_CONFIRMATION_LINK}}">{{RESERVATION_CONFIRMATION_LINK}}</a></div>
</td>
</tr></td>
</td>
</tr>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<div style="font-family:helvetica;font-size:15px;line-height:1;text-align:left;color:#173557;"> These are not valid tickets. This is only a reservation and your spaces are reserved according to the Terms & Conditions. You will receive the ticket(s) after a partial or full payment. </div>
</td>
</tr>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<div style="font-family:helvetica;font-size:15px;line-height:1;text-align:left;color:#173557;"> To print simply click on the attachment, and choose the print option. </div>
</td>
</tr>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<div style="font-family:helvetica;font-size:15px;line-height:1;text-align:left;color:#575756;"> (If you are unable to open/read the attachment, you can download the required software from here: <a style="color:#005693" href="http://www.adobe.com/go/getreader">http://www.adobe.com/go/getreader</a>) </div>
</td>
</tr>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<div style="font-family:helvetica;font-size:15px;line-height:1;text-align:left;color:#173557;"> If you have any further questions, please do not hesitate to contact us. </div>
</td>
</tr>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<div style="font-family:helvetica;font-size:15px;line-height:1;text-align:left;color:#173557;"> If you can't open the link please copy the full URL and paste it into the address bar of your browser. </div>
</td>
</tr>
<tr>
<td style="font-size:0px;padding:10px 25px;word-break:break-word;">
<p style="border-top:solid 4px #173557;font-size:1;margin:0px auto;width:100%;"> </p>
<!--[if mso | IE]>
<table
align="center" border="0" cellpadding="0" cellspacing="0" style="border-top:solid 4px #173557;font-size:1;margin:0px auto;width:550px;" role="presentation" width="550px"
>
<tr>
<td style="height:0;line-height:0;">
</td>
</tr>
</table>
<![endif]-->
</td>
</tr>
<tr>
<td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;">
<div style="font-family:helvetica;font-size:15px;line-height:1;text-align:left;color:#173557;"> {{OWNER_NAME}}<br></br> <a style="color:#005693" href="mailto:{{CUSTOMER_CARE_EMAIL}}">{{CUSTOMER_CARE_EMAIL}}</a> </div>
</td>
</tr>
</table>
</div>
<!--[if mso | IE]>
</td>
</tr>
</table>
<![endif]-->
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | IE]>
</td>
</tr>
</table>
<![endif]-->
</div>
Important, the online price is required for the payment link to work properly. To enter the online price, follow this article: https://support.palisis.com/hc/en-us/articles/22830097205905-How-to-set-up-Prices
And if this price plan is not being sold online, the ‘Hide priceplan’ option must be activated. To enable this option, follow this article: https://support.palisis.com/hc/en-us/articles/19864276051857-How-to-hide-the-priceplans-on-the-desktop-webshop