How to use the date-time option “pickup point” on the new Webshop

Blanca Castillo
Blanca Castillo
  • Updated

Where do I find it?

Sales Channels > Webshop

Sales Channels - Webshop

 

What does it mean?

The Pickup Point Date-Time setting applies exclusively to the desktop webshop and modifies the booking process for routes with an assigned pickup route. With this option enabled, customers first select their pickup point before choosing a departure time from that location.

How it works:

  • The customer selects their preferred pickup point to join the bus or transport service.
  • At this stage, selecting a time is not yet required.

This setting ensures a more structured and intuitive booking experience for routes with designated pickup points.

  1. The customer selects their preferred pickup point to join the bus or transport service. At this stage, choosing a time is not required.

Customer selects pickup point

  1. The next step is to select the desired date.

Customer selects travel date

  1. Finally, the customer selects the departure time, which is adjusted based on when the bus or transport service reaches the pickup point.

Departure times adjusted by pickup

In this example, the route is scheduled for 10:00h, 15:00h, 16:00h and 17:00h. However, since the selected pickup location is set at '-10 minutes', the departure times from that point are ten minutes before the departure, at 09:50h, 14:50h, 15:50h and 16:50h, respectively.

Adjusted pickup departure times example

 

What should I do?

You can activate this setting on the ‘Offer Configuration’ panel. To do this, go to Sales Channels > Webshop, select the webshop, then edit the offer and select the Datetime option “PICKUPPOINT”. 

Edit Webshop offer configuration

Locate Datetime setting

Select PICKUPPOINT option

You should also assign a relative type of pick-up route to the product. For more information, see “How to configure pick-up routes”.

Assign relative type of pickup route