How to use the email tokens

Example

Name of the owner

{{OWNER_NAME}}

Palisis Sightseeing

Customer service email

{{CUSTOMER_CARE_EMAIL}}

info@palisis.com

Customer service phone

{{CUSTOMER_CARE_PHONE}}

+41 44 533 40 40

Passbook link by ticket

{{PASSBOOK_LINK_BY_TICKET}}

• Catamaran / Adult / Standard / 1 hour tour / 1/4/26 12:00 / W1FN0DX12J00007QVUGIY

• Catamaran / Adult / Standard / 1 hour tour / 1/4/26 12:00 / W1FR0DX12J00007QW8GH9

Primary background color

{{LAYOUT_PRIMARY_BG}}

Main text color

{{LAYOUT_MAIN_TEXT_COLOR}}

Background color in dark mode

{{LAYOUT_DARK_BG_COLOR}}

Main text color in dark mode

{{LAYOUT_DARK_MAIN_TEXT_COLOR}}

Background color in light mode

{{LAYOUT_LIGHT_BG_COLOR}}

support@palisis.com

Background color with error

{{LAYOUT_ERROR_BG_COLOR}}

Gray background color

{{LAYOUT_GRAY_BG_COLOR}}

Gray border color

{{LAYOUT_GRAY_BORDER_COLOR}}

Gray light color

{{LAYOUT_GRAY_LIGHT_COLOR}}

Blue border color

{{LAYOUT_BLUE_BORDER_COLOR}}

Gray dark background color

{{LAYOUT_GRAY_DARK_BACKGROUND}}

Owner email

{{OWNER_EMAIL}}

support@palisis.com

Owner phone

{{OWNER_PHONE}}

+41 44 533 40 40

Owner Country

{{OWNER_COUNTRY}}

Switzerland

List of entries

{{ENTRIES}}

Uid of the entry

{{ENTRY}}.uid

Owner logo name

{{ENTRY}}.owner.logoName

<img src="${contextUrl}/bo/public/barcode.png?size=100&qrcontent=${entry.owner.logoName}"> 

Owner street and house number

{{ENTRY}}.owner.address1

Florastrasse 18a

Owner zip code and city

{{ENTRY}}.owner.address2

8610 Uster

QR uid of the entry

{{ENTRY}}.qrUid

Name of the item in the entry

{{ENTRY}}.itemName

Image URL of the entry

{{ENTRY}}.imageUrl

Show if the entry is fully paid

{{ENTRY}}.isFullyPaid

Show if the entry is voucher

{{ENTRY}}.isVoucher

Subtotal

{{SUB_TOTAL}}

EUR 40.00

Discount amount

{{SUB_DISCOUNT}}

EUR 1.00

Total

{{TOTAL}}

EUR 39.00

List of refunds

{{REFUNDS}}

Uid of the refund

{{REFUND}}.refundUIDs

Refund total amount

{{REFUND}}.totalText

EUR 40

List of VATs

{{VATS}}

Description of the VAT

{{VAT}}.vatDescription

Passenger company

{{PASSENGER_DATA[COMPANY]}}

Palisis

Passenger name

{{PASSENGER_DATA[NAME]}}

John Smith Smith

Passenger street and house numbre

{{PASSENGER_DATA[ADDRESS1]}}

Florastrasse

18a

Additional address information

{{PASSENGER_DATA[ADDRESS2]}}

Passenger zip code

{{PASSENGER_DATA[ZIP]}}

8610

Passenger city

{{PASSENGER_DATA[CITY]}}

Uster

Passenger Country

{{PASSENGER_DATA[COUNTRY]}}

Switzerland

Passenger state

{{PASSENGER_DATA[STATE]}}

Passenger email

{{PASSENGER_DATA[EMAIL]}}

john@palisis.com

Passenger phone

{{PASSENGER_DATA[PHONE]}}

+41 44 533 4040

Passenger Nationality

{{PASSENGER_DATA[NATIONALITY]}}

Swiss

Passenger passport

{{PASSENGER_DATA[PASSPORT]}}

A123456

Passenger language

{{PASSENGER_DATA[LANGUAGE]}}

German

Passenger date of birth

{{PASSENGER_DATA[DATE_OF_BIRTH]}}

01/01/2001

Passenger age

{{PASSENGER_DATA[AGE]}}

40

Passenger airline information

{{PASSENGER_DATA[AIRLINE]}}

Air France

Passenger flight number

{{PASSENGER_DATA[FLIGHT_NUMBER]}}

21221

Passenger luggage information

{{PASSENGER_DATA[LUGGAGE]}}

Yes

Passenger pets information

{{PASSENGER_DATA[PETS]}}

Dog

Passenger comments

{{PASSENGER_DATA[COMMENT]}}

Wheelchair

Message with date of book and create.

{{TICKET_BOOKED_AND_CREATED_MESSAGE}}

Description

Email token

Example

UID of the booking

{{BOOKING_UID}}

J1CI08QT1500082NPKR8

Time of the booking

{{BOOKING_TIME}}

18/02/2025

Sales channel

{{CHANNEL}}

Boxoffice, Webshop, etc.

Status of the booking

{{BOOKING_STATUS}}

Booked, reserved, cancelled, etc.

Customer information

{{CUSTOMER_DATA}}

John Smith Smith

john@palisis.com

Customer comments

{{CUSTOMER_COMMENT}}

Passenger with wheelchair

List of booking entries

{{BOOKING_ENTRIES}}

QR08QT6EBCM, QR08QT05BCN

UID of each booking entry

{{BOOKING_ENTRY}}.bookingEntryUid

K1CQ08QT1A00008G5E20N

Operation line name of each booking entry

{{BOOKING_ENTRY}}.opLineName

Hop on hop off

Selected event of each booking entry

{{BOOKING_ENTRY}}.selectedEvent

09:00

Pick up info of each booking entry

{{BOOKING_ENTRY}}.pickupInfo

Hotel Marriot

Price plan name of each booking entry

{{BOOKING_ENTRY}}.priceplanName

24 hours ticket

Passenger category name of each booking entry

{{BOOKING_ENTRY}}.passCatName

Adult

Seat category name of each booking entry

{{BOOKING_ENTRY}}.seatCatName

Standard

Passenger name

{{PASSENGER_DATA[NAME]}}

John Smith Smith

Passenger company name

{{PASSENGER_DATA[COMPANY]}}

Palisis

Passenger email

{{PASSENGER_DATA[EMAIL]}}

john@palisis.com

Passenger first address

{{PASSENGER_DATA[ADDRESS1]}}

Florastrasse

18a

Passenger second address

{{PASSENGER_DATA[ADDRESS2]}}

Passenger zip code

{{PASSENGER_DATA[ZIP]}}

8610

Passenger city

{{PASSENGER_DATA[CITY]}}

Uster

Passenger country

{{PASSENGER_DATA[COUNTRY]}}

Switzerland

Passenger state

{{PASSENGER_DATA[STATE]}}

Passenger phone

{{PASSENGER_DATA[PHONE]}}

+41 44 533 4040

Passenger nationality

{{PASSENGER_DATA[NATIONALITY]}}

Swiss

Passenger passport

{{PASSENGER_DATA[PASSPORT]}}

A123456

Passsenger language

{{PASSENGER_DATA[LANGUAGE]}}

German

Passenger age

{{PASSENGER_DATA[AGE]}}

01/01/2001

Passenger date of birth

{{PASSENGER_DATA[DATE_OF_BIRTH]}}

40

Passenger airline

{{PASSENGER_DATA[AIRLINE]}}

Air France

Passenger flight number

{{PASSENGER_DATA[FLIGHT_NUMBER]}}

21221

Passenger luggage information

{{PASSENGER_DATA[LUGGAGE]}}

Yes

Passenger comments

{{PASSENGER_DATA[COMMENT]}}

Wheelchair

Passenger pets information

{{PASSENGER_DATA[PETS]}}

Dog

Primary background color

{{LAYOUT_PRIMARY_BG}}

Main text color

{{LAYOUT_MAIN_TEXT_COLOR}}

Background color in dark mode

{{LAYOUT_DARK_BG_COLOR}}

Main text color in dark mode

{{LAYOUT_DARK_MAIN_TEXT_COLOR}}

Background color in light mode

{{LAYOUT_LIGHT_BG_COLOR}}

Background color with error

{{LAYOUT_ERROR_BG_COLOR}}

Gray background color

{{LAYOUT_GRAY_BG_COLOR}}

Gray border color

{{LAYOUT_GRAY_BORDER_COLOR}}

Gray dark background color

{{LAYOUT_GRAY_DARK_BACKGROUND}}

Gray light color

{{LAYOUT_GRAY_LIGHT_COLOR}}

Blue border color

{{LAYOUT_BLUE_BORDER_COLOR}}