Where do I find it?
Configuration > Sales channels > Online-Shop (Desktop)
What does it mean?
This feature allows your customers to issue a booking on the web-shop without selecting an event date. In the first step of the booking process, customers have the option to either choose the date now or decide later.
The rest of the process remains the same.
What about the booking?
The booking doesn’t show any selected event date, so it can be redeemed at any time.
If you click on the ticket and then on “Reschedule departure” is possible to select the departure date and time:
Additionally, the event date can always be added if you wish. Once added, don’t forget to resend the amended ticket to the customer following the next steps:
And then click on the “Resend Tickets” link:
In order to activate this feature for a specific online offer, go to Sales channels > Webshop > Edit. Navigate to the Offers tab, click on edit the relevant offer and activate the setting “Allow event selection decide later”.
Don’t forget to save the changes.