Where do I find it?
Reporting > Reconciliation
What does it mean?
A feature records daily revenue collected by each sales user. If the revenue differs from the expected cash settlement, the discrepancy registers for each user in the backoffice. This allows the Administration Department to identify monthly debts (short) or excess collections (over) by sales users.
What should I do?
Before using this report, it needs to be enabled by a Palisis staff member. Please contact your Customer Success Manager or reach out to our Support team here to request this feature.
You need to click on the blue button from a 'CLOSED' cash management and then go to the 'Reconciliation' tab:
The person in charge of the daily reconciliation, usually administrative staff, enters the real amount of revenue in the different payment accounts delivered by the sales user. So, in case that the real amount is different from the original one, which is the reflected amount on the cash settlement, the “DIFFERENCE” column would show the difference between both figures and it would be stored in our database.
For instance, in our example, the sales user delivers 200 € in cash instead of 210 €:
There is a “Reconciliation” report where you can check the sum of all the daily reconciliations for each sales user. It’s accessible only for backoffice admin users:
Reports & Analysis > Reconciliation
The report is filterable by date and sales user.
To filter by date:
To filter by sales user:
So for instance, here we can see that the sales user of our example debts 10.00 € to the company as a result of today's reconciliations.
Similar to other reports, you can also export this one by clicking on the gear icon > Export: