Video
Where do I find it?
Sales channels > Online shop Globals
What does it mean?
This information is displayed on every Ticket sold over BoxOffice, WebShop, or your partners.
What should I do?
In this section, please enter the company’s contact details: phone and email.
The "Email From" field is optional and only needed if you prefer to send notifications to your customers using your own email instead of ours.
The "Shopper Statement" field is not mandatory.
Next, provide the URL for your terms and conditions; this will also appear on the ticket layout.
Finally, upload your business logo in an appropriate format.
New PDF Ticket layout
1. The logo for the BoxOffice and Webshop tickets is taken from "Globals".
2. Contact details taken from the account > Contact Management.
3. Phone number, email and terms and conditions URL are taken from "Globals".
Old PDF Ticket layout
BoxOffice Ticket:
Partner BoxOffice voucher:
Webshop ticket: It appears the Globals information except the logo, which is taken from the Online-Shop (Desktop) section.