How to see "Reservations" in the reports

Blanca Castillo
Blanca Castillo
  • Updated

Where do I find it?

Reporting > At a glance


Reporting > Data export


What does it mean?

The reservation feature provides you with the ability to create unpaid reservations that deduct the according capacity from your tour and can then be turned into a standard booking by adding a payment.

Here, we explain how reservations are displayed in the reports.


What should I do?

Reservations are not included in most reports in default settings when you open the report. But you can optionally include them into the reports. You will find two items for reservations in the “Additional Options” of the “At a Glance” reporting:

  • Reservations
  • Confirmed Reservations

Cancelled reservations are included in “Cancellations” automatically when "Reservations" are included.

Please, also consider the 3 new row entry types in Report Templates:

  • RES:  reservations in Reserved status (not confirmed or cancelled yet)
  • RES_CONFIRMED:  Redeemed reservations (confirmed/paid reservations)
  • RES_CANCEL: Cancelled reservations