How to use the Credit Card (Partner) payment account?

Blanca Castillo
Blanca Castillo
  • Updated

Where do I find it?

Sales channels > Partner management > Editing partner > Boxoffice


What does it mean?

This functionality allows your sales agents to use your payment gateway when booking one of your products. It will enable them to accept credit card payments in their boxoffice without the need to have their own payment service provider.

They will see the “Credit Card (Partner)” payment account as an available option on the checkout page.


With this option, payments will go directly to your account. Please note, since you receive the funds directly, you will still have to settle commissions with your sales agents.  

What if I need to refund a booking? 

If that is the case, you can do so by choosing the payment account, “Credit Card (partner),” which is the same as your own credit card payment method, meaning the funds will be deducted from your account.

What should I do?

This feature can be enabled for all agents or just a few, depending on your needs. To give an agent permission to use “Credit card (partner)”, go to Sales channels > Partner management > Editing a partner > Boxoffice and turn on the “Boxoffice credit card” selector.