How to use the "Sales agent" report

Blanca Castillo
Blanca Castillo
  • Updated

Where do I find it?

Reporting > Sales agents


What does it mean?

This functionality allows you to check your supplier's cash status either all at once or one by one, as long as their settlement is still open. It means that if you don't see a specific supplier in the list of cash status, it's because there isn't any open settlement with that partner at that moment.

You find here how many tickets you have sold, for how much, the amount of the commission, the deposit amount and if you owe money to your partner or if your partner owes money to you.

What should I do?

On the Sales agent Cash Status Overview page, you'll find a comprehensive breakdown of your sales agents total sales, including the number of tickets sold, their earnings in commission, deposits paid to the sales agents, and the resulting balance. These details are conveniently sorted by sales channel (Device, Box Office, or Webshop).

A positive balance indicates an amount owed to your partner, highlighted in green. Conversely, a negative balance, marked in red, signifies that your partner owes you that amount.

When you navigate to the 'Per Partner' tab, you have the option to select a specific partner or simply click the 'Open Cash Status' button to review the relevant figures for that supplier. This functionality aims to assist you in the reconciliation process.

Further, if you click on the 'Load voucher' button you can look at the last 250 tickets sold by the partner. 


How to close a sales agent cash status?

After reconciling with your partner, it's advisable to close the settlement. To do so, select the date up to which you've reconciled payments with that partner, then click on the 'Close' button.

After closing a cash status, a new one will open automatically when the sales agent makes the next booking.