Where do I find it?
3 dots button > BOOKING SEARCH
What does it mean?
This feature allows you to search bookings on a device by customer name, email or booking reference (booking id or UID). For that, your devices must be working with the version v4.55.8 or above.
What should I do?
Here we explain the process of searching for a booking step by step.
1 - Click on the 3 dots in the top right corner of the screen.
2 - Click on BOOKING SEARCH.
3 - Enter the name, email address, booking reference, or an asterisk followed by the last characters of the booking reference (UID). Then, press Enter.
4 - From here you can check in the tickets or reschedule them.
5 - To check in or reschedule you need to click on the tab icon on the right.
6 - Reschedule
7 - Checkin
8 - When you click on the booking you get more information about the booking.