How to search for a booking on the device

Blanca Castillo
Blanca Castillo
  • Updated

What does it mean?

This feature allows you to search bookings on a device by customer name, email or booking reference (booking id or UID). For that, your devices must be working with the version v4.55.8 or above.

 

Where do I find it?

Booking search.jpg

 

What should I do?

Here we explain the process of searching for a booking step by step.

1 - Click on the 3 dots on the top right corner of the screen.

Step1.jpg

 

2 - Click on BOOKING SEARCH.

Booking search.jpg

3 - Enter the name , e-mail address, booking reference or an asterisk followed by the last characters of the booking reference (UID). After that, press ENTER.

 

Step 2.jpg Enter the name.jpg Partial booking id.jpg

4 - From here you can checkin the tickets or reschedule them.

5 - To checkin or reschedule you need to click on the tab icon on the right.

right tab.jpg

6 - Reschedule

Reschedule 1.jpg  Reschedule.jpg

7 - Checkin

Checkin.jpg Checin 2.jpg

8 - When you click on the booking you get more information about the booking.