Where do I find it?
3 dots button > BOOKING SEARCH
What does it mean?
This feature allows you to search bookings on a device by customer name, email or booking reference (booking id or UID). For that, your devices must be working with version v4.55.8 or above, and our Customer Success team must activate it for your account. Please contact support@palisis.com to request activation.
What should I do?
Here we explain the process of searching for a booking step by step.
1 - Click on the 3 dots in the top right corner of the screen.
2 - Click on BOOKING SEARCH.
3 - Enter the name, email address, booking reference, or an asterisk followed by the last characters of the booking reference (UID). Then, press Enter.
4 - From here you can check in the tickets or reschedule them.
5 - To check in or reschedule you need to click on the tab icon on the right.
6 - Reschedule
7 - Checkin
8 - When you click on the booking you get more information about the booking.