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Configuration
Everything you need to know about the "Configuration" tab in your Palisis account.
Video tutorial - Bundles
Video Transcript Hi, everybody, my name is John. I'm the head of support at Palisis, and this is a quick introduction to Bundles. Now, ...
How to add an unsubscribe link to your marketing emails
Where do I find it? Account > Templates > Email Templates What does it mean? Our scheduled email feature empowers you to seamlessly engage ...
How to add the pickup point information on the reservation PDF Template?
Where do I find it? Configuration > PDF Templates > Invoice What does it mean? By default, the Invoice PDF template does not include any in...
How to add a payment link to the email template?
Where do I find it? Configuration > Email Templates > Reservation What does it mean? It's possible to confirm a reservation online and proc...
How to redeem a voucher on the backoffice
Where do I find it? Operation > Search Tickets > Booking screen What does it mean? This article aims to explain how to redeem a voucher on t...
How to send redemptions to TourCMS via upstream
What does it mean? Let's start talking about TourCMS upstream, which is a functionality to send bookings from Palisis (created in Palisis) to ...
How to use the email and PDF tokens
What does it mean? Tokens are generally used for personalized customer emails, they are placeholders for dynamic content. Here you can find th...
How to configure “Dynamic Pricing”
What does “Dynamic pricing” mean? Dynamic pricing is a way for businesses to adjust their prices based on market demand. This is often used by...
How to configure your PDF Templates
What does it mean? PDF templates are used to create the tickets and receipts for the BoxOffice and Webshop . Initially you will see a set of ...
How to setup scheduled emails
Where do I find it? Configuration > Email Templates What does it mean? The scheduled emails provide you with the ability to communicate with...
Aktualisierung der deutschen Kassensicherungsverordnung auf Fiskaly V2
Neuerungen zu Fiskaly / Erweiterte Einführung Im Jahr 2016 hat Deutschland ein Gesetz zum Schutz vor Manipulationen von elektronischen Aufzeic...
How to assign a device to a partner
What does it mean? This feature allows you to assign a certain device to a certain partner, so all the bookings sold would be saved as Externa...
How to enable the new PDF layout
What does it mean? Palisis has created a new, more modern and sleek PDF-ticket for your direct and indirect sales through the Palisis webshop ...
How to set up the Norwegian Cash Register Fiscal Standard
Introduction The Norwegian Cash Register Blackbox is a service provided by Palisis in cooperation with an external entity in order to be fisca...
How to create a priceplan upgrade
What does it mean? The priceplan upgrade feature allows device and POS sales users to upgrade customer tickets during a check-in or validation...
TourCMS upstream integration
What does it mean? Let’s start with a bit of background on the integration between Palisis and TourCMS. The most common and well-known integra...
How to setup the internal booking notes
Where do I find it? Transportation > Operation Lines What does it mean? In this article, we will explain how to add internal notes to a book...
How to add pick-up points exceptions
In this article we explain how to close or block a pick-up point for a certain event. What does it mean? Just as you can close an event due t...
How to set a pickup point with a blackout period
Where do I find it? In Configuration > Transportation > Pick-up Route What does it mean? If your operation line runs with a pick-up route wh...
How to setup the reservations
What does it mean? The reservation feature provides you with the ability to create unpaid reservations that deduct ...
How to send emails from my own address
Where do I find it? Configuration > Sales channels > Globals What does it mean? You might want us to send emails from your own email address...
How to use and configure Manual Discounts
Where do I find it? Configuration > Transportation > Manual Discounts What does it mean? Manual discounts are discounts that can be applied ...
How Palisis updates the capacity in TourCMS
Where do I find it? Configuration > Transportation > Operation Line Description In this article you will learn how the TourCMS capacity will...
How to manage the user permissions
Where do I find it? Configuration > User Management: What does it mean? In this article we will explain the permission level a Palisis user...
How to create, setup and link my Stripe Account
What does it mean? In order to accept credit card payments you must link your account to your own Stripe account. For this you need to setup a...
Recomendations to maintain timetables and priceplans validity dates
Where do I find it? Configuration > Transportation > Timetable What should I do? When creating a timetable or a priceplan for a route, you m...
How to setup "External Reference Batches"
Where do I find it? Configuration> Sales Channel> External Reference Batches What does it mean? This feature gives you the possibility of pr...
How to set up a Paypal account
What does it mean? In this article, we explain how to create a Paypal account and how to set it up in your Palisis account. It can be used to ...
How to integrate with an iVenture account
General introduction Our devices are able to sell iVenture products and also redeem iVenture cards, roughly: - iVenture card sale: once our de...
How to configure "Email templates"
Where do I find it? Configuration > Email Templates What does it mean? With this new capability, we can influence the text and look of emails...