Palisis Know-How
In this section, you will find how to's and manuals about the use of Palisis.
FAQS
Getting started
- Palisis Home Screen
- How to use the Palisis Ticketing APP
- How to issue manual bookings
- Palisis Ticketing – Setting up your 1st tour (Hop-On/Hop-Off)
- General Customer Advice
- Explanations of the different options on the Home Screen
Account Setup
- WICHTIG: Umsetzung der Kassensicherungsverordnung für deutsche Palisis Kunden
- New Ticket Layout
- How to create a Palisis MarketPay merchant account
- How to dowload your invoices
- Can I send emails from my own address?
- How to use and configure Manual Discounts
Tours Setup
- Bundles
- How to create a priceplan upgrade
- How to set a pickup point with a blackout period
- How Palisis updates the capacity in TourCMS
- Recomendations to maintain timetables and priceplans validity dates
- How to do the mapping between TourCMS and Palisis
Operation
- Automatic deletion of passengers data
- How to use e-guma payments
- How to set up the Norwegian Cash Register Blackbox
- Internal booking notes
- Where to find a refund
- How to add pick-up points exceptions
Partnering
- How to redeem a no-show voucher?
- How to configure "Partner Permission"?
- How to manage [TourCMS]-Partners in Palisis
- External Reference Batches
- What are "External Vouchers"?
- Setting up a Partner (for tour operators & suppliers)
Reporting
- Data export report
- How to upload reports to your FTP server
- Reservations in the reports
- Reporting Overview
- "Products"
- At a Glance
Boxoffice
- How to use the Credit Card (Partner) payment account?
- “Decide later” option in BoxOffice
- Editing a reservation
- Cancelling a reservation
- How can I issue a reservation?
- Taking payments with the Adyen POS in your BoxOffice
Webshop
- How to configure your available offers in your Webshop?
- Apple Passbook in Palisis
- How to offer an upsell option on your webshop
- How to configure webshops in different languages?
- How to use the date-time option “pickup point”
- How to change Date/Time formats