Introduction
The Norwegian Cash Register Blackbox is a service provided by Palisis in cooperation with an external entity in order to be fiscally compliant with the Taxation Laws in Norway.
Requirements for setup
Please, contact support@palisis.com to set up a Norwegian cash register blackbox.
Device
Your device should be on the following version or above. Please, check the version on the main “Start Ticketing” screen and contact support@palisis.com if you need a version upgrade.
Adyen device: 4.51.19
Pidion: 4.33.13
Changes in backoffice
Some processes are no longer allowed for an owner with blackbox:
- Delete bookings
- Cancel from the Backoffice
- Refund from the Backoffice within a cash settlement
Apart from that, these owners can’t use the Boxoffice.
Regarding Backoffice configuration:
- The VAT rate has to be set with the corresponding blackbox. For example, in the case of the Norwegian blackbox, it would start with “NO_XX_YYYYY” (Configuration > Business data > VAT rates). Tax information from bookings with this VAT rate will be sent to the blackbox server.
- Each Operation Line should have a blackbox VAT rate, otherwise, it won’t be possible to make bookings. Also, make sure the priceplans have a blackbox VAT rate.
Events
Events like log in, log out, closing a cash settlement (which are found as type Z reports), intermediate cash settlements (which are found as type X reports) or printing a receipt are considered events to be included in the journal report.
Journal
To download the journal report, go to https://blackbox001.palisis.no/ and use your username and password for access. If you still don’t have your credentials, please contact support@palisis.com.
Once you have logged in you can request a journal report for a specified time range. The date format is dd/MM/AAA.