What does it mean?
The reservation feature provides you with the ability to create unpaid reservations that deduct the according capacity from your tour and can then be turned into a standard booking by adding a payment.
The feature has a big impact on the current performance of the system, so it will be delivered step by step in order to prevent any failure.
How can I activate Reservations?
Please, contact our Palisis support desk (firstname.lastname@example.org) in order to activate this feature.
Once you receive the confirmation that it has been activated for your account, an Admin user can give the permission to regular users by going to Configuration > User Management and selecting the box “Reservations” within the Special Permissions section.
The permission is only required to issue reservations. However, all users can edit, cancel and confirm reservations although they have not been granted this special permission.
- Partner items
Currently the system only allows direct Reservations (no agent / partner involved). Thus, it’s only possible to make a reservation if the sales user and all the priceplans in the basket belong to the same owner.
- Third party integrations
Reservations are currently only sent to a third-party system when they are confirmed and contain a valid payment.
- External references
Reservations don’t take external reference numbers in case the priceplan had one at the moment of making the reservation. The external reference is assigned once the reservation is confirmed and the new booking is created.