Reservations are not included in most reports in default settings when you open the report. But you can optionally include them into the reports. You will find two items for reservations in the “Additional Options” of the “At a Glance” reporting:
- Confirmed Reservations
Cancelled reservations are included in “Cancellations” automatically when "Reservations" are included.
Please, also consider the 3 new row entry types in Report Templates:
- RES: reservations in Reserved status (not confirmed or cancelled yet)
- RES_CONFIRMED: Redeemed reservations (confirmed/paid reservations)
- RES_CANCEL: Cancelled reservations