What should I do?
At the moment, a reservation can only be made via BoxOffice.
You will find the “Make reservation” button at the bottom of the checkout page. By clicking on the button, you will create a reservation, reserving the corresponding capacity. Sales agent cannot do reservations.
Furthermore, if you wish to include a payment link in the email sent to the customer, providing them with comprehensive details about the reservation, simply check the designated checkbox and select the expiration date and time for the payment link.
In case you have a notification email entered in “Operation line”, then the system will send a notification email to inform about the reservation.
Additionally, there is an email template for reservations in the Email Templates section.
How does the PDF look?
- Headline "Reservation" instead of Voucher/Ticket
- The reservation reference is in the “Ticket information”
- Watermark of the reservation
How does the new PDF look?
- Headline "Reservation" instead of Voucher/Ticket
- The reservation reference is in the “Ticket information”
- QR code on the top right side to facilitate the process of issuing the ticket on the device.
How can I search for reservations?
You can search for a reservation in Operation > Search Tickets, just as with as with bookings.