In the back office, reservations are identified with a short reference of 3 letters (Assigned UID) and a Booking UID starting with “R”, for example:
The 3 possible status a reservation can have:
- Reserved [booked]:
A reservation that has been made but not been paid yet. The system creates the usual booking UID and a short identifier named Assigned UID which is the reservation reference number.
- Reservation Confirmed [disabled]
Once the customer has paid, the status changes from “Reserved [booked]” to “Reservation Confirmed [disabled]”. In addition to that, the system creates a new booking with a new booking UID and the status “booked [booked]”.
- Reservation Cancelled [cancelled]
This is the status of a reservation that has been cancelled before having been redeemed.