Where do I find it?
Configuration > Transportation > Priceplan
What does it mean?
In this section you can configure the price and validity of your tickets. You can decide which one of your designed ticket-layouts you want to use for the ticket and for how long and how many times it is valid for. It is possible to create multiple priceplans for each operation line. For example a 24h ticket and a 48h ticket.
What should I do?
Create a new priceplan by clicking on "new".
- Now enter the name of your priceplan. In this example, the priceplan is for a Hop On Hop Off Operation Line and it is a 24h ticket.
- In the second "Name" box, you can enter the name that should appear in the webshop and in the boxoffice. You can also configure a different name for each language you offer.
- On the left, you can add the according ticket layout by choosing the passenger category, seat category and the layout itself. Then, add it by clicking on the blue plus.
- Set the according VAT Rate that should've been created by you before.
- The date range will determine the time from when and for how long the priceplan will be available on the terminal
- Validity is the date range or time for how long a ticket will be valid. E.g. if the ticket is a 24h ticket that is valid for only one occasion, you should enter 1440 min (24h) in "limited time" and 1 for "limited occasions". You can also limit the validity to the end of the day.
- Check the box for "Return plan" and set the return operation line if your ticket is valid for a specific return route as well.
- If you check the box "Specific Usage Timeframe" you will make your ticket valid for a specific time and date range. For example if your ticket is valid for a whole month, you could enter this here.
- By setting a tick for "sell onsite" you enable the sales of this ticket on the terminals
- You also have the possibility to offer an upgrade additionally to the ticket. This will make it possible for the customer to choose another tour from the operation line to add to this ticket. Choose the according priceplan for your upgrade if you offer one.
The "Group Size" feature enables you to configure if all the tickets should be generated and printed separately and as individual tickets, or if, from a certain ticket numer on, all the tickets should be printed on one single ticket/voucher. If you leave the box in blank, it means, that all the tickets of one booking get generated and printed as individual tickets. If you enter a number, for example "5", it means, that when a booking contains five or more tickets, they will be printed on one ticket.
- Group Size Device: For tickets being sold on the device/terminal
- Group Size Online: For tickets being sold in the webshop
- Group Size Boxoffice: For tickets being sold in the boxoffice
- "Print ticket exchange on check-in": When this box is checked, a Ticket will be printed when redeeming a voucher
- "Print check-in confirmation": When this box is checked, a check-in confirmation will be printed whenever you check in the ticket
Finally you will have to enter the price for the ticket. There are several options of prices you can set.
On top you will see the currencies you have available.
The columns display the passenger categories and the lines will be explained in detail in the following:
- Onsite: The price displayed on the devices/terminals
- Online: The price displayed in the webshop
- Api: The price for eventual api connected systems
- Onsite partner: The price displayed on the devices from your partners
- Boxoffice partner: The price displayed in the boxoffice of your partners
- Online partner: The price displayed in the webshops of your partners
- Api partner: This feature is currently not available, so please, leave it blank
You can also leave the prices blank, which means, that this type of ticket will not be available. For example, in the screenshot below, the student ticket has been left blank, therefore it will not be available.
Once you've finished with the configuration of your priceplan, don't forget to hit "save".
Also, keep in mind, that the blue priceplans are valid, which means that they currently are available and can be sold. The red priceplans have expired or are still not available, which means that they currently can't be sold.