How to setup your webshop

What does it mean?

We explain in this article how to setup your desktop webshop to sell your offers online.

Where do I find it?

Configuration > Sales channels > Online-Shop (Desktop)

What should I do?

[Premise of this guide: All your Business Data has already been entered and is information ready to use.]

General settings

So far so good. You set up your Business Data and even added some Transportation products (). Hopefully, you already started to sell successfully on the street with the handheld devices. But now you’d like to tap into the online market with your products.

Once you contract with us for the use of the Palisis webshop capability we add this option to your Palisis interface.

If you press “New” on the bottom-left the first thing we have to do is to choose a domain name. You can either choose to use an address entirely hosted on our servers

or you can choose a top-level domain you are the registered owner of. If you choose to do so, please notify our support (support@palisis.com) about your new webshop, so that our IT can implement some necessary settings for your shop to work.

After that, we can set the Webshop/Widget to active.

Next, we can upload a logo for the Webshop. Such a file must be either in a PNG, JPG or JPEG-format.

Finally, the "New design" checkbos should be enabled, it is by default.

After that, we must assign some of our offers to this new webshop. We can do so by simply drag & drop the products from the left to the right.

Again, each product has to the right a “raffled” area. If we click on it we can drag & drop the product also up and down and thereby adjust the listing place of each product in the webshop. They will be displayed in the same order as here.

Now you probably noticed the gearwheel symbol to the right. Here we can change some settings for each offered product individually. Please be aware that if you make a change in here you have to press “Save” twice to make a change permanent.

Tour settings

The possible settings in this menu are:

Hide offer:	Vanishes the offer from the shop
Date-time option:	Allow the client to choose date and time or just the date - You have different possibilities here, either none, date or date-time. Which means the customer cannot choose a date, only date or even date & time for an event. Decide what you want as the default option for your webshop. You can choose this for every offer separately -> see “Single Offer options”.
Blackout event (in minutes):	Set a time period before a departure where booking isn’t possible
Pick-up hidden:	Turn off the pickup selection
Waypoint hidden:	Hide the waypoints in the route description (for old webshop design)
Price hidden:	It's only for bundles and it hides the price on the first step.
Offer description label:	Enter another word for “Description” in the webshops (language specific). Note this setting is for old webshop design.
Allow event selection decide later	Article: Decide-later-option-on-the-webshop
Message about allow event selection decide later	Label for the Decide Later Button
Waypoint label:	Enter another word for “Waypoints” in the webshops (language specific). Note this setting is for old webshop design.
Timetable label:	Enable a "Timetable" label (language specific). Note you need to enable the setting "Timetable".
Waypoints:	Enter a descriptive text for “Waypoints” in the webshops (language specific). Note this setting is for the old webshop design.
Timetable:	Enter a text for the "Timetable" section (language specific.). Note this setting is for the old webshop design.
Trip-Advisor link:	Enter a link to TripAdvisor, that way your customer can look up feedbacks for your tour with one click.
Route Upsell (Enter r-code):	Enter here the r-code of the upgraded route in case you want to offer an upgrade to your customers. You can find the r-code in the list of available or assigned offers, it should look like something like this: r-3556
Upsell / Action:	Enter a label for the upsell call to action button.
Upsell / Price-Info Text (Token $price):	Enter a text for the upsell box of information.
Upsell / More-Intro Text (Token $bg):	Enter additional information for the upsell box.
Limit Sales to Today	Today is pre-selected in the calendar and it's not possible to select any other date.
Minimum basket size	minimum number of tickets allowed in the basket
Maximum basket size	maximum number of tickets allowed in the basket
Hide pricpelan	You can hide one or more priceplans of this operation line on the desktop webshop.

Hint: If your changes aren't displayed in the webshop you should empty your browser cache. Here's how to do it depending on your operating system:

Windows: Ctrl + F5

Mac/Apple: Apple + R or Ccommand + R

Linux: F5

Detail settings

These are by no means all the settings we can change. Again, if we press the “two-point” tab we can access a multitude of settings. I decided to go through this giant list of setting with lists. Each chapter/list has the settings name on the left and its explanation on the right. I took the liberty to mark the settings, which are commonly changed or discussed with support, in bold. Please be aware that some of these settings are very sensitive in regard to the functionality of your webshop; one wrong setting might make or break it. Please test your webshop after each change (incl. CTR +F5) if it works and the changed setting is indeed desirable.

Layout and Color

Root background	The primary color of your shop.
Main background	Main color of the offers
Contrast background	Color of text boxes next to another text box or image
Widget background	The color of the background in the booking button.
Hover Action Background	The color of the "ORDER WITH OBLIGATION TO PAY" box and color of the departure selection
Primary foreground	Color of the main text
Contrast foreground	Color of the text of the "ORDER WITH OBLIGATION TO PAY" button and also the color of the selected date and departure time
Lead Action Foreground	Color of the text of the call to action buttons or links (BOOK, My order, Your Cart, NEXT, language, Go back to offers, back and forward arrows, CHECKOUT, Remove position, change, CHANGE (upsell), Add to cart, etc.
Disabled Button Background Color	Background Color of a disabled button (e.g. “NEXT” Button before selecting a departure date)
Offer title font-size	How big should the title be in the widget.
Border Radius Main (px)	Do you want your widgets to have corners or (choose = 1) or curves (choose = 80)
Day of week abbrev. 2 character	It is possible to have 2 or 3 letters when at the weekday selection. Either MO / TU / WE or MON / TUE / WED. This helps to keep a narrow layout.
Disable menu mobile view	Disables the navigation menu in the top right corner on mobile devices.
Low contrast calender	Changes the calendar design with high/low contrast for available/unavailable dates. Just try which one suits you best.
Reduced layout	Specific and accurate design for the self service terminal (big screen)

On the other hand, if the "Reduced layout" is enable, your webshop deskop will look as follows:

You can find more information about the self service feature in our support article here.

Booking process

Enable PayPal	Enable PayPal: Enable your customers to pay with PayPal. For that, you must provide your Customer Relationship Manager with your PayPal credentials.
PayPal as only payment method	Enable this setting if you want to use just PayPal as the method of payment
PayPal - Cancel URL	If a customer cancels the PayPal payment process it redirects him to the URL that you enter here.
Cart is enabled	Enable your customer to use the shopping cart.
Skip summary-step	Should it show all the orders to the customer before he gets forwarded to the payment page.
Discount check on ticket-selection	When a customer selects a ticket, the system will automatically check for discounts (if you activate this option the summary step will be skipped).
Checkout with Basket	Enable the customer to check out with the current basket.
Extended Pickup Selection	If you have a lot of different Pickups they will be displayed by a drop-down UI.
Extended Pickup Selection - Mandatory	It is mandatory for the customer to select a pickup.
Pickup Points Order	Select displaying order of pick up points by time or name
Promo-code is enabled	Enable the customer to enter a promo-code.
Promo-code hidden if calculated discount exists	With this option you can hide the promo-code input box when a calculated discount has already been applied.
Surpress VAT-label	Hide the VAT label
Scroll offer into view after cancel	With this option you can decide where the customer should be sent to if he cancels a booking process. If you activate this feature, the previous active offer will be scrolled into the viewpoint.
Show priceplan label	Do you want the customer to see the priceplan label
Show priceplan also if only one	should there always be a priceplan button or only when the customer has choice
All priceplans at once	You can either show all priceplans at once or just one priceplan at a time and then the customer needs to switch between the different priceplans.
Collapse priceplans	If we enable this setting, we can see the seat category in a dropdown list.
Single priceplan but tabs	Decide if you want the customer to be able to switch between the priceplans with tabs.
Amex enabled	Should the Amex logo be displayed in the payment section.
Show total on checkout from basket	Do you want the total to be displayed if customers checkout via basket
Credit card validity years allowed	Specify from which year the Credit Cards the system should accept
Offer list collapsed item threshold	You can choose between 1 and 3. The number stands for the number of offers that are unfolded.
Force show owner	The owner of the offer is only displayed when it is a partner offer.
Details on checkout (Direct)	If the customer uses direct checkout a summary will be displayed of all the bought offers.
Offer description on checkout (Direct)	If the customer uses direct checkout a summary will be displayed of all the bought offers. Each bought offer is displayed with the description.
Details on checkout (from Basket)	If the customer uses the basket for checkout a summary will be displayed of all the bought offers.
Offer description on checkout (from Basket)	If the customer uses the basket for checkout a summary will be displayed of all the bought offers. Each bought offer is displayed with the description.
Upsell-Suggestions	If a customer buys something in your shop you can configure that the shop automatically makes a suggestion for another offer. In the general settings, you can configure a certain offer as a default value. Palisis recommends that you use the individual setting and configure an upsell offer for every single offer.
Upsell-Suggestions - Max Suggestions	You’re able to limit the maximum of shown upsell suggestions.
Hide upsell-item description if mobile	If the shop is accessed over a mobile, the upsell-item will only show “hard facts”, so no description will be shown.
Claim action on download hidden	You can hide the “My bookings” button on the checkout screen.
Show multi-currency drop down in checkout process	It allows to choose between accepted currencies during the checkout process.
Hide fully booked priceplans	Hides/shows priceplans with no availability.
Calendar show capacity	If it's enabled the calendar shows coloured icons to display the capacity. More information here.
Calendar show from-price	If it's enabled the calendar shows the from-price per date. More information here.

Time table

Timetable show upcoming	Should the next few upcoming events are displayed or not.
Timetable show upcoming only	If it's enabled the webshop only shows the upcoming events, it does not show the calendar.
Timetable upcoming value	How many upcoming events should be displayed.
Timetable auto upcoming if few events	If there are less than 3 events in the next 3 months the timetable will show automatically.
Timetable if few threshold	You can choose the threshold from when the whole timetable should be displayed.
Event preload (month)	How many months ahead customers can book a tour online. If you enter 12, customers can book the tour 12 months into the future.

Sorting

In all of the following sorting options, there are 3 options: ordinal, name or none. Ordinal: It will take the manual sorting from the BackOffice. You can sort the objects manually, ordinal will take this sorting. Name: Alphabetical order of the names. None: The order in which the objects have been created.
Sort option passenger category	Decide how the passenger category should be sorted.
Sort option seat category	Decide how the seat category should be sorted.
Sort option priceplan	Decide how the priceplan should be sorted.
Sort option offer	Decide how the offers should be sorted.
Sort option summary	Decide how the summary should be sorted.
Sort partner offer last if name-option	If you sort offers by name, you can here adjust that partner offers will be displayed after your offers.

Branding and Social

Owner name	The owner of the shop will be displayed everywhere, on the tickets, the offers, the website, etc. It does not necessarily need to be the owner name, you can actually write anything you want.
Contact e-mail	You can overwrite the “contact e-mail” on the tickets, website, etc.
Contact phone	You can overwrite the “contact phone” on the tickets, website, etc.
Terms and Conditions	You can overwrite the “Terms and Conditions” on the tickets, website, etc.
Footer Link (HTML allowed)	You have to enter the link to your "Impressum" (HTML allowed)
Legal override for partner tickets also	The information for all offers on your webshop will be overwritten.
Link to owner-website	If your customer wants to look at his bookings he can do that by clicking on my bookings and then enter his mail-address. He will then receive a mail with a link to a Palisis site with all his bookings. On this site there is a button in the top right corner, this button will redirect the customer to the site you enter here (“link to owner-website”).
Google Analytics Tracking ID	Here you can enter your Google Analytics Tracking ID if you have one.
Google Analytics Ecommerce enabled	Enable Google Analytics Ecommerce. Per default it is disabled.
Google Analytics Domains	Comma separated list of Google Analytics Domains.
Google Tag Manager ID	Activate Google Tag manager by setting a tag manager ID (The tag is directly loaded into the index file, not injected by javascript async.)
Anonymize IP for Google Tag Manager and Analytics	Enable → The customers real IP is anonymized and not sent to Google.
Facebook	Decide if you want a Facebook button next to every offer. With this button, the customer can share your shop. Per default, there is a button on your webshop.
Google Plus	Decide if you want a Google Plus button next to every offer. With this button, the customer can share your shop. Per default, there is a button on your webshop.
Twitter	Decide if you want a Twitter button next to every offer. With this button, the customer can share your shop. Per default, there is a button on your webshop.
Pinterest	Decide if you want a Pinterest button next to every offer. With this button, the customer can share your shop. Per default, there is a button on your webshop.

Layout / Fonts

Font (prim) URL	You can change the font, here you need to enter a URL code. I.e. for Pacifico: https://fonts.googleapis.com/css?family=Pacifico.
Font (prim) Family	Besides the URL, you also need to enter the name of the font. I.e. for Pacifico: Pacifico.
Font (bold) URL	You can change the font, here you need to enter a URL code. I.e. for Pacifico: https://fonts.googleapis.com/css?family=Pacifico.
Font (bold) Family	Besides the URL, you also need to enter the name of the font. I.e. for Pacifico: Pacifico.
pit.desktop.iframeOptimizedCss	It's disabled by default. If you enable this setting, then the iframe disappears. Note, this setting only applies for the old webshop design.
Max height for pickup points list	Sets the maximum height for the pickup point list (correct format is [value]px, e.g.: 150px)

Integration

Force locale (Locale code e.g. "en"-English)	Normally the shop will adjust the language to the IP address of the customer. If you enter en i.e. the shop will always be displayed in English no matter the IP (this does not work for iFrame).
Remove Locale from Header (List of codes e.g. "es, fr, it")	You can remove languages from the header, you must use the shortcut.
List of Languages e.g. en=English,de=Deutsch,...	You can add certain languages. But only languages which are assisted by the Palisis System.
Logo centered	Should the logo be at the center or not? Per default, the logo is centered.
Logo hidden	You can hide the Logo in your Webshop. This makes sense if you integrate the shop via iFrame.
Lang link is hidden	If enabled, all language links in the top right corner are hidden.
Claim link is hidden	If enabled, the “My orders” button on the top of your website will be hidden (next to the language selection).
Contact is hidden	If enabled, the contact information in the bottom left corner is hidden.
Owner TOC is hidden	If enabled, the Terms and Condition link in the bottom right corner is hidden. It only applies to the old webshop design.
Replace TOC with claim	In Webshop user interface, replace bottom right “Terms & Conditions” link with link to “My Orders”. It only applies to the old webshop design.
Logo width 100%	The logo will use the whole width.
Booking prime-cancel hidden	Hide the prime-cancel button (= “step back” button) next to the continue button. It only applies to the old webshop design
Booking indicator-cancel hidden	Hide the indicator-cancel button (= “cancel this process and go back to offer” button) on top of the booking tile. It only applies to the old webshop design
Booking indicator hidden	Hide the whole indicator on top of the booking tile. It only applies to the old webshop design
Basket-handle hidden	Hide the basket-handle, this is the button that will appear in the top right corner, as soon as the customer puts an offer in the basket.
Store and publish basket	This is only important if you use iFrame integration.
Step back	Here you can disable the “step back” function for the booking process.
Step back (first screen)	Disable the “step back” function for the first booking step.
Continue shopping in basket	Disable the “continue shopping” option when the customer is in the basket.
Publish basket after checkout with delay	Time between checkout/payment success and the confirmation getting displayed (Standard is “YES” with 1,5sec, “NO” 0,25sec) we recommend not to change this.
Extra checkbox 1 enabled	It shows a checkbox below the terms and conditions one in the checkout screen.
Extra checkbox 1 text (HTML allowed)	Enter a text for the checkbox 1
Extra checkbox 2 enabled	It shows a second checkbox below the terms and conditions one in the checkout screen.
Extra checkbox 2 text (HTML allowed)	Enter a text for the checkbox 2
Sticky header enabled	Keeps logo/header visible during the whole booking process on mobile devices.
Zero allowed enabled	It allows bookings for price 0
Date format	Define date format to fit your location
Time format	Define time format to fit your location
Date Time format	Define date/time format to fit your location
Show Send Newsletter Checkbox	If it's enabled the checkout page shows an extra checkbox for your customers to authorize their subscription to your newsletter.

Passbook

You can customize the passbook icon and passbook logo with your own .png images.

Passbook Background Color	Color of the button (only for old design)
Passbook Foreground Color	Color of the text (only for old design)
Passbook Icon	You can customize the passbook icon with your own .png image
Passbook Logo	You can customize the passbook logo with your own .png image

Localization

Please note that you have the capability to change the wording according to the language of your webshop. To better illustrate this, I changed the wording of each value to the name of it’s setting. If you are looking for a specific label please compare your own webshop to the images below to find the correct setting.

1	Action Order
2	Action Remove item from basket
3	Pickup-Label
4	Terms & Conditions-Label
5	Legal Info/Config (HTML allowed)
6	Discounted Label
7	Sub Label
8	Upsell / Price-Info Text (Token $price)
9	Upsell / More-Intro Text (Token $bg)
10	Upsell / More-Prefix
11	Upsell / Action
12	Date label
13	Date/Time label
14	Select Date
15	Select Date/Time
16	Departure time label
17	Label Tickets Price
18	Label Tickets
19	Label Ticket
20	Label Email
21	Label Email Confirm
22	Label Name
23	Label Phone
24	Label Comment
25	Label Personal
26	Label Payment
27	Label Method
28	Label Confirm Line (token $amount)
29	Label Confirm Line Mobile (token $amount)
30	Label Card Number
31	Label Card Holder
32	Label Expiration
33	Label Cvc
34	Label Terms Check
35	Label Mandatory
36	Label Error Input
37	Label Error Input Email Confirm
38	Label Ok Input
39	Label Booking Failed
40	Label Processing
41	Label Download Heading
42	Label Uid
43	Label Care Email
44	Label Care Tel
45	Label Claim Remark
46	Label Adobe
47	Label Download Action
48	Label Claim Success Remark
49	Label Claim Spam Remark
50	Label Claim Email Remark
51	Label VAT
52	Label Offered By
53	Label Book
54	Label Featured
55	Label From
56	Label My Orders
57	Label Cancel Back To Offers
58	Label Back
59	Label Continue Action
60	Label Choose Another Date
61	Label Available
62	Label Select Ticket
63	Label Total
64	Label Pickup Not Specified
65	Label Add To Cart
66	Label Cart
67	Label Continue Shopping
68	Label Checkout
69	Label Back To Offers
70	Label Promo
71	Label Apply
72	Label Promo Invalid
73	Label Select Ticket Multi (token $priceplan)
74	Label Steps (token $stepX $stepTotal)
75	Label Out of Duty
76	Label Claim Error Expired
77	Label PayPal only
78	Additional Info (1st step message)
79	Additional Info (2nd step message)
80	Additional Footer Link (URL)
81	Additional Footer Link (Label)
82	Code Valid Message
83	Message about the Email as contact method
84	Label Credit Card
85	Payment And Contact title
86	Label Pay with PayPal
87	PayPal redirect message
88	Label Summary
89	Label Your Order
90	Label Error Offer Not Available
91	Label Departure
92	Label Departure Date
93	Label Upcoming Departures
94	Label Today
95	Label Tomorrow
96	Label Change
97	Label Select Price Plan
98	Label Trip
99	Label Menu
100	Label Each
101	Label Remove Position
102	Label Ticket Selection
103	Label Claim Heading
104	Label Claim Action